Policies

Refund Policy

The membership fee is non-refundable. Refunds for class tuition will not be given under any circumstances. Deposits for birthday parties are also non-refundable.

Return Check Policy

A fee of $25.00 is charged on all returned checks. A child will not be allowed to participate in class until valid payment is received.

Enrollment Policy

Once a student is enrolled in a program at Metro Stars Gymnastics, he or she will be automaticallyenrolled in the following month unless Metro Stars Gymnastics is notified in writing by the 20th of the current month. Verbally informing your child's coach or the front desk will not drop your child from their class!

Payment Policy

The membership fee is due upon registration and renewed annually on a per child basis. At the time you register, you pay the membership fee and the tuition. Thereafter, tuition is due on or before the 1st of the month, with tuition paid after the 7th subject to a $10 late fee. The monthly tuition is based on a 4 week month, but will be adjusted to reflect months with more or less days (holidays, 5 weeks months, etc.). Families will be able to enroll in our automatic electronic payment system for simple monthly billing, however if a family is not enrolled in automatic payments, they will be required to keep a credit card on file that will only be used in the event of a delinquent account. Our preferred payment method is cash or check. When paying by check, please make checks payable to Metro Stars Gymnastics. We also accept Visa, Mastercard, and Discover.

Absence Policy

In order to offer high quality and consistent instruction, when you choose a class day/time for your student you are purchasing a consistent spot in that class which will not be filled by any other student. We also understand that family schedules are busy and there are times students may miss a gymnastics practice. For that reason we have developed resources to provide your child with gymnastics instruction even when they miss their class! You can access this video material through your parent portal throughout the month, regardless of attendance. If you are going to be absent from a practice please let us know as our coaches will be missing you!

Dress Code

Safety dictates that gymnasts should not wear loose fitting clothing or items with buttons or zippers. Gymnasts may wear gym shorts or sweatpants and a tucked in T-shirt. For girls of all ages, we recommend a one piece leotard (no skirt) as the safest, most versatile option. For skill levels at or above Intermediate Girls a leotard is required. No tights, jewelry, socks, shoes or jeans are permitted in the gymnastics area.

Weather Cancellations

Day time classes will follow the Millard Public School District cancellations. Evening classes will be canceled by 2:00pm. Cancellations will be posted on the website, recorded on our voicemail, and listed on Channel 7 KETV News.

Health Policy

Students may not attend class if they exhibit any symptoms of illness. This includes but is not limited to fever, flu-like symptoms, sore throat, ringworm, rash, etc.  If your child has been diagnosed with a contagious illneess please contact our office right away. We will keep all information confiential. If your child is unable to attend class please see the make-up policy for further information. Specific health policy includes: Antibiotic: If a child is prescribed an antibiotic for illness they must take it for 24 hours prior to attending class; Lice: Students must be free of lice and nits; Fever: Students must be free of fever for 24 hours prior to returning to class. 

Food and Drink

Food and/or drink are allowed only in the viewing area. We thank you for your understanding.

Lost Items

Metro Stars Gymnastics cannot be responsible for any lost items.