Privacy Policy
Last Updated: February 18, 2026
Metro Stars Gymnastics (“Metro Stars,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, submit a form, enroll in a program, or interact with our advertising.
If you have questions about this policy, please contact:
1. Information We Collect
Information You Provide
We collect personal information you voluntarily provide when you:
- Submit a contact form or trial request
- Complete a lead form through Google or Meta (Facebook/Instagram)
- Register for classes, camps, or events
- Contact us by phone, email, or SMS
This information may include:
- Parent or guardian name
- Child’s name
- Email address
- Phone number
- Child’s age
- Program interest
- Enrollment or billing information
You are responsible for ensuring that the information you provide is accurate and up to date.
Information Collected Automatically
When you visit our website or interact with our advertisements, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral source
- Advertising interaction data
This information does not directly identify you and is used to improve website functionality, analyze advertising performance, and enhance user experience.
2. Cookies, Pixels & Advertising Technologies
We use cookies, pixels, and similar tracking technologies from third-party platforms, including but not limited to:
- Google Ads
- Google Analytics
- Meta (Facebook/Instagram)
- Other digital advertising platforms
These technologies allow us to:
- Measure ad performance
- Track conversions
- Deliver targeted advertisements
- Retarget visitors who have interacted with our website
- Create custom or lookalike audiences
- Improve marketing effectiveness
Some information may be shared with these platforms in hashed or encrypted form for purposes such as retargeting, custom audience creation, or conversion tracking.
You may manage cookie preferences through your browser settings.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Provide program and enrollment information
- Contact you via phone, SMS, or email
- Send marketing communications (with consent)
- Retarget and personalize advertising
- Analyze and improve advertising campaigns
- Comply with legal obligations
By submitting your information through our website or advertising forms, you consent to receive calls, emails, and text messages from Metro Stars Gymnastics regarding your inquiry or enrollment. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
4. CRM & Automated Follow-Up
We may use customer relationship management (CRM) systems and automation tools to:
- Store lead and enrollment information
- Send follow-up emails and SMS messages
- Schedule appointments
- Track enrollment status
These systems may integrate with advertising platforms for reporting and campaign optimization purposes.
5. Information Sharing
We do not sell your personal information.
We also do not share personal information for cross-context behavioral advertising except as permitted under applicable privacy laws.
We may share information with trusted service providers who assist us in operating our business, including:
- CRM platforms
- Email and SMS service providers
- Payment processors
- Advertising platforms
- Analytics providers
These service providers are required to safeguard your information and use it only to provide services on our behalf.
We may disclose information when required by law or to protect our legal rights.
6. Retargeting & Custom Audiences
If you submit your information or interact with our website or advertisements, your information may be used to:
- Show you additional ads on platforms such as Google or Meta
- Create custom or lookalike advertising audiences
- Measure campaign effectiveness
These activities may involve tracking technologies or secure data matching methods.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain customer records
- Fulfill legal obligations
- Improve marketing performance
When personal information is no longer required, it is securely deleted or anonymized.
8. Children’s Privacy
Our programs serve children; however, we collect personal information only from parents or legal guardians.
We do not knowingly collect personal information directly from children under 18 without parental consent.
If you believe we have collected information improperly, please contact:
9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise these rights, please email:
10. California Privacy Notice
California residents may have additional rights regarding:
- Categories of personal information collected
- Business purposes for collection
- Categories of third parties receiving data
To submit a request, please contact:
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Metro Stars Gymnastics
📧 papio@metrostarsgym.com